About 30 minutes before your appointment, you will receive a link to join your video call with your therapist. During your first appointment, your therapist will ask you about your goals, experiences, and what kind of support you’re hoping to get. Then, with your therapist, you’ll start to delve into the therapeutic work that is aligned with your goals.

That depends on you and the issue you are coming to counselling for. It’s best to decide what frequency is most beneficial for your goals with your counsellor.

We offer online/virtual counselling only at this time.

With busy lives, it can be difficult to make time for an appointment, so we have made it easier to prioritise by offering online counselling with appointment times in the late afternoons and evenings.

The system will guide you to enter important information and email you links to the intake and consent forms.

Make sure to complete these forms before your first appointment.

These forms give your counsellor important information about your background, mental health history, and your current concerns. For more about getting ready for your online appointment, click here.

Sometimes life happens and you many need to cancel or reschedule your appointment. Try your best to email us at info@hawkinspsychotherapy.com as soon as you know so you can avoid any cancellation fees as outlined in our policy.

If you cancel 48 hours before your appointment time, you will not be charged for your appointment.

If you cancel within 48 hours of your appointment, you will be charged 50% of the appointment fee.

If you do not show up for your appointment without any communication, you will be charged the full appointment fee.

$185 for a 50 min session

$220 for an extended 70 min session.

Payment is processed directly through our secure booking platform called Jane App.

Yes we do. Check with your extended health provider to make sure counselling services by a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association is covered for you and for how many sessions.